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Darker Nights – Keeping Staff & Patrons Safe

Darker Nights – Keeping Staff & Patrons Safe

At this time of year, colder, darker evenings can present additional challenges for licensed venues. Ensuring the safety of both your staff and patrons is crucial.

Secured by Design’s Lyn Poole has shared key tips to help venues maintain a safe and welcoming environment.

1. Ensure Safe Travel for Staff
Staff working late shifts may face difficulties getting home safely, especially with seasonal changes to public transport schedules. Make arrangements to support your team, such as:

  • Checking transport options in advance
  • Partnering with local cab companies to ensure safe and reliable travel
  • Encouraging staff to share rides or providing travel allowances where possible

2. Monitor for Unwanted Attention
Keep an eye out for any staff members who may have experienced unwanted attention during their shift. What happens inside the venue can sometimes carry over outside, so ensure staff feel supported and protected. Create an environment where team members feel comfortable reporting any concerns.

3. Provide Personal Safety Devices
Consider offering personal safety devices, such as alarms or discreet tracking tools, to your team. These devices can offer reassurance and an extra layer of security for staff traveling to and from the venue.

See our Support Directory & Resources page for more information on Secured by Design accredited personal safety devices.

4. Maintain Safe Staff Parking
If your venue provides parking for employees, make sure the area is:

  • Well-lit to deter suspicious activity
  • Regularly maintained to ensure safe access
  • Monitored by CCTV where possible, with footage reviewed as needed

5. Train Staff to Support Vulnerable Patrons
Equip your staff with the knowledge and tools to identify and assist vulnerable individuals. In addition to Licensing SAVI, initiatives such as WAVE (Welfare and Vulnerability Engagement by Safer Business Network) and Stamp Out Spiking can empower your team to act appropriately and foster a safer environment for everyone.

6. Recognise and Report Suspicious Behaviour
Staff should be trained to spot suspicious behaviour and know how to handle it. Regular briefings and clear reporting procedures can ensure swift action when necessary. This not only helps protect patrons but also contributes to a safer community overall.

7. Provide Cab Numbers for Staff and Patrons
Keep contact details for reputable local cab companies easily accessible. Display these prominently for customers, and make sure staff are aware of them too. This simple step can help everyone plan their journey home safely and conveniently.

A Safer Venue for All

By prioritising safety, your venue can become a place where patrons and staff alike feel secure and cared for. The darker nights don’t have to mean added risk—with thoughtful preparation and proactive measures, your venue can shine as a beacon of safety and enjoyment. Let’s work together to create safer social spaces for everyone.


Further information around employee and customer protection and vulnerability is available within the Licensing SAVI assessment.